bec中級口語復習資料-免費閱讀

　　

【正文】 Personal appearanceA: one of the golden rules guiding your behavior during the interview is to pay special attention to your personal appearance. Most interviewers are subject to the thought that they can tell a lot about the interviewee’s personality through his or her appearance although this is not quite true. Therefore your personal appearance will play an important role in getting yourself the job you want. Dress yourself appropriately before the interview and pay attention to your gesture pose and eye contact during the interview. Never say rude words and give impossible promise. Try to make yourself refreshing and energetic.17. Exhibiting at trade fairQuality of displayA: the key to the success of the exhibition at the trade fair is the quality of display. Your display at the trade fair functions as a window through which your potential customers or buyers can know and form their own opinions on your products or services. Therefore you must ensure that goods you display at the exhibition meet the highest standard you set for your products and demonstrate the best features of your products. In order to achieve these objectives you must plan in advance every detail of your display carefully and try your best to maintain the high quality of your exhibition.13. Entertaining clientsTypes of activitiesA: we must choose appropriate types of activities to entertain different clients. Different clients have different tastes interests and hobbies. In order to make them feel satisfied and fortable we must choose the activities they prefer and are interested in. For example if you find your client has a taste for art or music then take him or her to a concert. If he or she is a sports fan take him or her to the sports event. Besides we seek to find chances to do business with our clients while entertaining them. Therefore we must first create a sound environment in which we can discuss our business fortably. Different types of activities can help us create different environments. No place is more suitable than a gulf course where you can possibly sign a contract successfully while enjoying playing games with your clients. And no place is more suitable that a stadium where you can negotiate the import of your sportswear while experiencing the excitement of the match. your ability to control and manage your staff as well as your ability to handle crisis when they occur. Your employer will be satisfied if you can show him or her such your abilities and then you will get a better chance to be promoted.Company loyaltyA: your boss will take consideration of your loyalty when deciding whether to promote you or not so try your best to show your loyalty to your pany and make sure that you do have such loyalty which demonstrates an employee’s quality and attribute. It is the fact that a pany won’t give chance to the employee who may always disgruntle and plain or even undermine his or her pany.5. Setting prices for new productsProduction costsA: when we set prices for new products we should first consider our production costs which are an important factor in pricing. I t is no doubt that any newlyset price of any product should at least cover its production cost. Otherwise you won’t gain any profits from your product. So we must calculate the production costs carefully before we could set price. The production costs should include the cost you have on the purchase of the raw material the cost occurs in the production line and the cost you have in the packaging promotion and afterservice.s important when…?1. Monitoring the quality of service providedFeedback from the customersA: Feedback from the customers is very important because feedback can reflect the opinion of the customers on the quality of your service. To get this feedback . and analyze it carefully is very helpful. From this feedback you can know what your customers think of your service what they are not satisfied with and how they like you to improve the quality of your service. Once you know what your customers want you will have a clear objective to improve or maintain the quality of your service and your monitoring will be more effective.Security of goodsA: of course we should first take the security of goods into consideration. It is our hope that every customer visiting our store can feel fortable and we are reluctant to see any customer be hurt due to the neglect of security of goods. For example goods such as cosmetics or kitchen utensils which are not suitable for children to touch will be place at a relatively safe place and attached with labels warning the potential dangers. Goods which are placed at high places will be watched closely by our staff especially when our customers touch or remove them.Professional adviceA: Being the first time you export your goods you are not very familiar with the procedures you should follow in exporting and the situation of the market you want to enter. It is very important then for you to ask experts in your pany for their professional advice. They are experienced businessmen whose advice would be valuable for you to take and whose experience wo