ktv服務員管理制度(更新版)

　　

【正文】 lls in when the receipt, writing is clear, write carefully and nearly, cannot , KTV clerk should tell standard mandarin, strong to heart of guest enthusiasm, courteous, considerate, responsibility, obedient managing, give full cooperation with cadre door employee, abide by personnel rules, do good own , the lootive condition that is in charge of inspecting departmental facility, discover the problem applies for approval in time to superior maintenance , KTV clerk must want adroitness control to serve skill, clean standard, hold a section each place facility clean, article orderly, air pure and fresh, environment is , the guest awaits serve time demarcate to be 60 seconds, must not provide time more than, do not get cold reception , KTV clerk should remind a guest to had kept oneself article, do not want do sth without authorization to reduce sectional place to set serve technological process and the requirement according to the guest is reasonable , pick up a He Wei to keep goods, want to hand in minister or director instantly, later total desk is big assistant manager keeps and make good record by director pay with equipment file for reference, be like guest claim, must pass old hall assistant manager, ask a guest to describe article feature in detail(if machine of mobile phone, BP asks his to tell an engine order to dial test and verify)show effective certificate and login put on record, just can return still, be like long nobody are gotten, hand in a pany to be handled , when the guest arrives, answer to greet sb mannerly immediately, and the requirement according to the guest is reasonable arrangement.第五篇：ktv服務員崗位職責ktv服務員崗位職責ktv服務員崗位職責熟悉卡拉OK室的工作內容、工作程序。，聽取DJ經理工作安排。積極參與公司組織的各項業務培訓，熟悉服務生工作內容和工作流程，不斷 積極參與公司組織的各項業務培訓，熟悉服務生工作內容和工作流程，提高自身素質與業務水平。ktv服務員崗位計劃每天按營運經理崗位責任的內容去協助營運經理工作，執行營運經理的指令，負責貫徹落實到位。監督服務人員是否有違紀行為(如黑單多買、索要小費、私藏酒水、偷竊財物、扎堆聊天、怠慢客人等)，對于出現的問題要馬上勒令員工改正，并在員工例會上視情況輕重予以處理。1控制guǎn lǐ好公司的財物。團結同事，互助互愛，發揚團體精神，不在背后議論他人是與非，隨時配合其他工作者。