一名6西格瑪黑帶應了解的101件事(已修改)

　

【正文】 一名6西格瑪黑帶應了解的101件事：1. In general, a Six Sigma Black Belt should be quantitatively oriented. 通常，6西格瑪黑帶應定量導向。 2. With minimal guidance, the Six Sigma Black Belt should be able to use data to convert broad generalizations into actionable goals. 僅需最低限度的指導，6西格瑪黑帶就應能利用數據把泛泛的概括轉化為可實施的目標。 3. The Six Sigma Black Belt should be able to make the business case for attempting to acplish these goals.6西格瑪黑帶應能為完成這些目標提供業務案例。 4．The Six Sigma Black Belt should be able to develop detailed plans for achieving those goals.6西格瑪黑帶應能為達到這些目標制定詳細的計劃。 5．The Six Sigma Black Belt should be able to measure progress towards the goals in terms meaningful to customers and leaders. 6西格瑪黑帶應能測量出朝著預期目標進展對顧客和公司領導的意義。 6．The Six Sigma Black Belt should know how to establish control systems for maintaining the gains achieved through Six Sigma.6西格瑪黑帶應知道如何建立控制體系來保持通過6西格瑪所取得的收獲。 7．The Six Sigma Black Belt should understand and be able to municate the rationale for continuous improvement, even after initial goals have been acplished.6西格瑪黑帶應了解并能夠傳達持續改進的基本原理，即使在初始目標已經達到后也應這樣。 8．The Six Sigma Black Belt should be familiar with research that quantifies the benefits firms have obtained from Six Sigma.6西格瑪黑帶應熟悉對通過6西格瑪所獲利益的量化研究。 9. The Six Sigma Black Belt should know or be able to find the PPM rates associated with different sigma levels (., Six Sigma = PPM) 6西格瑪黑帶應知道或能夠找出與不同西格瑪水平相關連的PPM比率（例如，6西格瑪＝）。 10．The Six Sigma Black Belt should know the approximate relative cost of poor quality associated with various sigma levels (., three sigma firms report 25% COPQ 6西格瑪黑帶應了解與不同西格瑪水平大致對應的劣質成本（例如，3西格瑪水平的公司劣質成本約占25%）11. The Six Sigma Black Belt should know how to quantitatively analyze data from employee and customer surveys. This includes evaluating survey reliability and validity as well as the differences between surveys. 6西格瑪黑帶應了解如何定量分析對員工和顧客進行調查所得到的數據，包括評估調查結果的可靠性、有效性以及各次調查之間的差異。 12. The Six Sigma Black Belt should understand the roles of the various people involved in change (senior leader, champion, mentor, change agent, technical leader, team leader, facilitator 6西格瑪黑帶應了解參與變革的各種員工所扮演的角色（高層領導、擁護者、顧問、變革代理人、技術領導、團隊領導、推動者）。 13. The Six Sigma Black Belt should be able to design, test, and analyze customer surveys. 6西格瑪黑帶應能設計、檢測和分析對顧客進行的調查。 14. Given two or more sets of survey data, the Six Sigma Black Belt should be able to determine if there are statistically significant differences between them.給出兩組或多組調查數據，6西格瑪黑帶應能確定它們之間是否存在統計上的顯著性差異。 15. The Six Sigma Black Belt should be able to quantify the value of customer retention. 6西格瑪黑帶應能量化顧客保持力的數值。 16. Given a partly pleted QFD matrix, the Six Sigma Black Belt should be able to plete it.給出完成一個部分的質量功能展開矩陣，6西格瑪黑帶應能將其完成。 17. The Six Sigma Black Belt should be able to pute the value of money held or invested over time, including present value and future value of a fixed sum.6西格瑪黑帶應能計算出所持資金或者已投資金的價值，包括現值和未來價值的固定總和。 18. The Six Sigma Black Belt should be able to pute PV and FV values for various pounding periods.6西格瑪黑帶應能計算出不同復利計算期的現值和未來值。 19. The Six Sigma Black Belt should be able to pute the break even point for a project. 6西格瑪黑帶應能計算出一個項目的得失平衡點。 20. The Six Sigma Black Belt should be able to pute the net present value of cash flow streams, and to use the results to choose among peting projects.6西格瑪黑帶應能計算出現金流轉的凈現值，并把這個結果用于選擇項目。 21. The Six Sigma Black Belt should be able to pute the internal rate of return for cash flow streams and to use the results to choose among peting projects.6西格瑪黑帶應能計算出內部現金流轉的利潤率，并將這一結果用于選擇項目。 22. The Six Sigma Black Belt should know the COPQ rationale for Six Sigma, ., he should be able to explain what to do if COPQ analysis indicates that the optimum for a given process is less than Six Sigma.6西格瑪黑