汽車維修的關鍵指標(留存版)

　　

【正文】 Time Unproductive Time = Available Time – Productive Time BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 42 Workshop Performance Productivity 工廠生產力效率 生產率 %=總的生產時間除以可用時間再乘100 BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 43 Workshop Performance Efficiency 工廠運行效率 Efficiency(效率 ) Efficiency [%] = Time charged(收費時間 ) _______________________ Time used(已使用時間 ) = (K+H)Time charged X 100 _____________ Time used K = Customer, warranty， H = Internal work BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 44 Workshop Performance Efficiency 工廠運行效率 1 FRU = 5 minutes 12 FRU = 60 minutes=1Hrs. BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 45 DMS – AP2022 Dealer Reports ? MTM Reports（ MTM報告） ? Mechanic Analysis（技師分析） ? Department Analysis（部門分析） ? Workshop Analysis（車間分析） BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 46 DMS – AP2022 MTM MU ? Mechanics(所有技師） ? MU Values（每個技師值） Times ? Charged（收費時間） ? Used（工作時間） ?Wtimes（ W時間） BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 47 DMS – AP2022 MTM MU ? Mechanics 技師 ? MU Values 技師價值 ? User Maintenance（使用者維護） BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 48 MTM RDA – User Maintenance BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 49 MTM RDA – User Maintenance BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 50 MTM Setup of MU 學徒和其他 01年工作經驗的技工 工廠領班 /管理者 目標效率 BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 51 DMS – AP2022 MTM Times ? Charged（收費時間） ? Used（工作時間） ? Wtimes（ W時間） BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 52 MTM Charged Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 53 MTM Charged Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 54 MTM Used Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 55 MTM Used Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 56 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 57 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 58 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 59 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 60 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 61 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 62 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 63 MTM RDA Reports BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 64 MTM Time Analysis: By Mechanic BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 65 MTM Time Analysis: By Mechanic BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 66 MTM Time Analysis: By Department BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 67 MTM Time Analysis: Overall BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 68 MTM Information Session Workshop Session ? Brainstorm ? Presentation ? Discussion ? Conclusion BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 69 MTM Information Session Case Study: (Question ) MTM信息會議 案例學習問題 1 If you have twelve (12) mechanics. Assuming for a moment that workshop productivity has been running at 50 %and efficiency 105 %, what should budget target hours be in a month of 26 working days?(如果你有 12個技師 ,假設工廠的生產力達到 50%和生產效率達到 105%,那么在一個月 26個工作日里你的時間預算指標是多少 ?) Available hours are (可利用時間是 )=………… .……… ..? Productive hours(生產力 ) =…………………… ? Budget Target Hours (預算指標 )=………………… ...? With a labor that averages 30 RMB per FRU, achieving your ‘Target’ hour sold would translate into ………… RMB Labor 30RMB,完成你的時間消耗指標會轉化成多少 RMB的勞工消耗 ? BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 70 MTM Information Session Case Study: (Answer ) If you have twelve (12) mechanics. Assuming for a moment that shop productivity has been running at 50 % And efficiency 105 %, what should budget target hours be in a month of 26 working days? Available hours are = 2,496 (12 Mechanics X 8 Hrs X 26 Days) Productive hours = 1,248 (2,496 X 50 % productivity) Budget Target Hours = 1,310 (1,248 X 105 % efficiency) With a labor that averages 30 RMB per FRU, achieving your ‘Target’ hour sold would translate into 471,600(1310X30X12)RMB Labor sales. BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 71 MTM Information Session Case Study: (Question ) Now, what would happen if you increased productivity by 5 % points to 55 % (. you could decrease your workshop variable WTime by 5 %)(現在將你的生產效率增加 5%達到 55%)(例如通過減少了 5%的車間可變的 W時間 ) Available hours are = ………………… ..? Productive hours = ………………… ..? Budget TargetHours= ………………… ..? BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 72 MTM Information Session Case Study: (Answer ) Now, what would happen if you increased productivity by 5 % points to 55 % (. you could decrease your workshop variable WTime by 5 %) Available hours are = 2,496 Productive hours = 1,373 (2,496 X 55% Productivity) Budget Target Hours = 1,442 (1,373 X 105 %) Look at the effect of this increase in productivity has on your workshop! This new target hours sold would translate into519,120 RMB in labor sales (1,442 X 30 x 12 ), an increase in sales of 47,520 RMB(從工廠增加生產效率的結果來看 !這個新的時間消耗轉化成 519120RMB的勞動效率 ,增加了 47520RMB銷售額 ) BMW 維修關鍵指標