知識管理：咨詢公司知識管理(編輯修改稿)

　

【文章內容簡介】 d quickly! Chose the easiest way to transfer files to your machine. Use disks if necessary. 1. Data Mining Data Transfer copy all files into directory A, copy them onebyone to directory B and rename according to standards Keep Track of files use Excelsheet to identify and categorize every file. Be very exact with this XLSsheet! 2. Structuring Project plan have the project lead or workstream leads make a draft or use a presentation on this issue, define topics get them to identify important files and assign them to topics, mark files without topic for later use HMTLstructure use templates as much as you can, keep to standards, involve leads with design 3. Prototyping Graphics convert pptfiles to jpg?s, map them, define topic HTMLfile names create the topicHTML files HTMLtemplates add client logos, change colors, but stick with the standards! 4. Encoding HTMLfiles check XLSsheet for gaps, have leads fill them in or set marks use mailmerge feature from Word, view file and save each file with correct filename (tedious, but critical) 5. Refining Abstracts and Keywords have authors write up some keywords where necessary, add purpose information when apropriate Test, test, test the structure, links and assets 6. Production amp。 Presentation Knowledge Capture on Project XXX Workstream Area of Knowledge Capture What Aspects are Novel amp。 Why Relevant for which unit Proposed Capture Date Project “A” KS “A” To be filled out by Project team To be filled out by KS team Actual Capture Date KBases/ Homepages Knowledge Domains of GMTs, Disciplines/CAs and CoEs will have the following basic structure Introductions, Points of View, Training Material, Case Studies, External Readings BD Business Development Aamp。D Analysis amp。 Design RD Results Delivery Industry issues Conferences and seminar presentations Marketing material Competitor intelligence Client references What we find Proposal examples People and faculty Aamp。D/ impact case studies Project design Program management and monitoring Benefits case Checklists Tools/ methodologies Best practices Program management and monitoring H2 guide and tools Benefits tracking 01 Read me first ? Process of Knowledge capture ? Contacts and Experts ? Current Live project portfolio 01 Point of Views: ? InterCon?s point of view on a given industry or methodology, . some perspective is brought to the document rather than a recitation of facts/steps ? Often, but not always, a short document (1520 pages) ? includes “what we finds” 02 Detailed Industry Overviews: ? Detailed overview of a specific industry ? Same content as Point of View, but more detail and more emphasis on analysis ? Indepth description of industries (major players, industry structure, critical success factors) 03 Marketing Support Materials: ? Quality material to share with clients during business development and other client munication activities, including: ? Capability brochures/statements ? Conference presentations ? Horseblankets/whitepapers ? Proposals/proposal letters ? Red issues (selling issues for a given client/industry) ? RFP (Request for Proposal。 as InterCon uses the term typically a detailed response to a client?s Request for Proposal on a given project) ? What we finds (mon issues in a given industry or function within an industry) 04 Training Modules: ? Trainingfocused documents to guide InterCon and client team members in applying methodology or in understanding an industry including: ? Competency overview/training objectives ? Detailed methodology approach。 details implementation steps ? Critical success factors ? Issues/challenges, lessons learned ? Tools/diagnostics required 05 Key Tools amp。 Diagnostics (Industry specific): ? For each diagnostic/tool relevant to methodology ? How to apply/use tool, expected results, detailed steps ? Sample panel set for presenting to client/steering mittee ? Actual diagnostic tool of survey, spreadsheets, interviews, etc.., and sources for vendor tools ? Any scoring spreadsheets or resources who can assist 06 Industry Examples/Approaches: ? Documents developing during the course of a project, outlining how InterCon plans to conduct work and what deliverables will result or the final deliverables themselves. Includes: ? As Is/interview findings ? Aamp。D business cases ? Charters ? Issues/challenges, lessons learned ? Final reports/deliverables ? Implementation plans ? Project designs/approaches ? RD executive updates ? Strategic remendations ? Value chains ? Workshop items 07 Case Studies ? Documents detailing what work InterCon conducted on behalf of a client including points such as the background of the project, what we found, what we did and what we are looking forward to. 08 Benchmarking Studies/Approaches: ? Benchmarking documents may contain metrics (specific figures, . 23 widgets per fortnight), processes (. ACME utilises concurrent engineering to get gadgets to market faster and with fewer defects), or both. 09 Competitor Profiles/Approaches: ? Documentation referencing how petitors apply methodology ? Other ?names39。 for methodology ? Industry experience ? Lessons learned 10 External Reading List: ? Abstracts of important books and articles relevant to methodology ? Include accurate source for each (title, author, date, journal title and page numbers if appropriate) Content for Industry Homepages H2 get from an unstructured heap of project files to a fully operational Intra structure in 5 days Task Timetable Description Deliverables 1. Data Mining