汽車維修的關鍵指標(編輯修改稿)

　

【文章內容簡介】 標 Chendu Jintai Baoju zhouyu Page 50 MTM Setup of MU 學徒和其他 01年工作經驗的技工 工廠領班 /管理者 目標效率 BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 51 DMS – AP2022 MTM Times ? Charged（收費時間） ? Used（工作時間） ? Wtimes（ W時間） BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 52 MTM Charged Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 53 MTM Charged Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 54 MTM Used Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 55 MTM Used Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 56 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 57 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 58 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 59 MTM W – Times Workshop Calendar BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 60 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 61 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 62 MTM W – Times BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 63 MTM RDA Reports BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 64 MTM Time Analysis: By Mechanic BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 65 MTM Time Analysis: By Mechanic BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 66 MTM Time Analysis: By Department BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 67 MTM Time Analysis: Overall BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 68 MTM Information Session Workshop Session ? Brainstorm ? Presentation ? Discussion ? Conclusion BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 69 MTM Information Session Case Study: (Question ) MTM信息會議 案例學習問題 1 If you have twelve (12) mechanics. Assuming for a moment that workshop productivity has been running at 50 %and efficiency 105 %, what should budget target hours be in a month of 26 working days?(如果你有 12個技師 ,假設工廠的生產力達到 50%和生產效率達到 105%,那么在一個月 26個工作日里你的時間預算指標是多少 ?) Available hours are (可利用時間是 )=………… .……… ..? Productive hours(生產力 ) =…………………… ? Budget Target Hours (預算指標 )=………………… ...? With a labor that averages 30 RMB per FRU, achieving your ‘Target’ hour sold would translate into ………… RMB Labor 30RMB,完成你的時間消耗指標會轉化成多少 RMB的勞工消耗 ? BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 70 MTM Information Session Case Study: (Answer ) If you have twelve (12) mechanics. Assuming for a moment that shop productivity has been running at 50 % And efficiency 105 %, what should budget target hours be in a month of 26 working days? Available hours are = 2,496 (12 Mechanics X 8 Hrs X 26 Days) Productive hours = 1,248 (2,496 X 50 % productivity) Budget Target Hours = 1,310 (1,248 X 105 % efficiency) With a labor that averages 30 RMB per FRU, achieving your ‘Target’ hour sold would translate into 471,600(1310X30X12)RMB Labor sales. BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 71 MTM Information Session Case Study: (Question ) Now, what would happen if you increased productivity by 5 % points to 55 % (. you could decrease your workshop variable WTime by 5 %)(現在將你的生產效率增加 5%達到 55%)(例如通過減少了 5%的車間可變的 W時間 ) Available hours are = ………………… ..? Productive hours = ………………… ..? Budget TargetHours= ………………… ..? BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 72 MTM Information Session Case Study: (Answer ) Now, what would happen if you increased productivity by 5 % points to 55 % (. you could decrease your workshop variable WTime by 5 %) Available hours are = 2,496 Productive hours = 1,373 (2,496 X 55% Productivity) Budget Target Hours = 1,442 (1,373 X 105 %) Look at the effect of this increase in productivity has on your workshop! This new target hours sold would translate into519,120 RMB in labor sales (1,442 X 30 x 12 ), an increase in sales of 47,520 RMB(從工廠增加生產效率的結果來看 !這個新的時間消耗轉化成 519120RMB的勞動效率 ,增加了 47520RMB銷售額 ) BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 73 MTM Information Session Key figures (Question ?) Let’s look at the impact you could have by not only increasing your productivity, but also your efficiency 5 % point as well (up to 55 % and 110 %, respectively.)(看增加你的生產力 ,同樣提高 5%個點的生產效率影響 .分別達到 55%和 110%) Available hours are = …………………..? Productive hours = …………………..? Budget Target Hours = …………………..? BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 74 MTM Information Session Key figures (Answer ) Let’s look at the impact you could have by increasing not Only your productivity, but your efficiency 5 % point as Well (up to 55 % and 110 %, respectively.) Available hours are = 2,496 Productive hours = 1,373 (2,496 X 55% Productivity) Budget Target Hours = 1,510 (1,373 X 110 %) BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 75 MTM Information Session Key figures (Question ?) By achieving both of your objectives, you have now increased the hours generated out of your workshop from Answer to Answer in a given month without raising your labor rate. More importantly, given your … A?... RMB per month an increase of more … B?… . RMB per year. BMW 維修關鍵指標 BMW 維修關鍵指標 Chendu Jintai Baoju zhouyu Page 76 維修關鍵指標 工作訂單標準分類 ? 客戶定單 K = 針對客戶定單的工作 ? 索賠定單 G = 為在符合當前索賠條件范圍內的特別定單 ? 內部定單 I = 為經銷商本身的其它部門所做的工作或提供的服務即是內部定單。下定單的 部門要承擔相關的費用。（例如：交接車時的檢查，除蠟，二手車的售前維修 ) ? 車間定單 W = 所有為車間本身做的工作和閑置時間都屬于車間定單 BMW 維修關鍵指標 BMW 維