軟件運維服務方案v(編輯修改稿)

　

【文章內容簡介】 ............................................................................................82 南海東軟信息技術學院 ...........................................................................................................83 成都東軟信息技術學院 ...........................................................................................................83 東軟在線大學 ...........................................................................................................................84 公司培訓優勢 ...........................................................................................................................86 咨詢 ...........................................................................................................................................866 項目管理及質量控制 .....................................................................................................................88 東軟項目管理概述 .................................................................................................................88 人員配備策略 .........................................................................................................................91 項目組人員列表 .....................................................................................................................92 項目負責人員安排 ........................................................................................................92 現場人員安排 ................................................................................................................94 后臺支持人員安排 ........................................................................................................96 設計人員 ...................................................................................................................................96 開發人員 ...................................................................................................................................97 軟件測試人員 .........................................................................................................................100 項目管理人員 .........................................................................................................................103 咨詢策劃人員 .........................................................................................................................104 集成支持人員 .........................................................................................................................105 項目組織管理 .......................................................................................................................109 開發過程管理指導思想 ..............................................................................................109 配置與變更管理 ..........................................................................................................110 配置管理資源配備 .................................................................................................................111 項目配置策略 .........................................................................................................................111 創建項目配置環境 .................................................................................................................114 變更與交付工件 .....................................................................................................................114 管理基線 .................................................................................................................................115 管理軟件系統交付 .................................................................................................................116 變更請求管理 .........................................................................................................................116 監測與報告配置狀態 .............................................................................................................121 質量保證方案 .......................................................................................................................121 項目質量方針 ..............................................................................................................121 項目質量目標 ..............................................................................................................121軟件開發維護服務外包 第 V 頁 質量保證承諾 ..............................................................................................................122 項目質量范圍和標準 ..................................................................................................122 質量范圍 .................................................................................................................................122 質量標準 .................................................................................................................................123 質量管理 ......................................................................................................................123 質量保證的基本思想 .............................................................................................................123 軟件生產過程中主要的工作活動 .........................................................................................125 質量過程管理 .........................................................................................................................126 質量保證專項活動 SQA ........................................................................................................127 軟件工作產品質量審計和相關文檔 .....................................................................................128 項目溝通管理 .......................................................................................................................130 項目實施各方職責 ......................................................................................................131 需要用戶和原承建商配合的建議 ..............................................................................132 項目管理方面 .........................................................................................