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商務寫作通知與確認商務英語信函寫作-資料下載頁

2025-10-26 22:00本頁面

　　

【正文】寫作：投訴信范文Directions:You found something wrong with the telephone bill you have received from the local post made a call to inquire about this however the person who answered the call was very a letter of plaint to the manager of the post office, explaining the situation and giving your suggestions for letter should be no less than 100 dont need to write the t sign your own name at the end of the letter, use Donna Sir,I am writing to let you know the deplorable attitude of one of your staff received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas , when I called your Complaints Department, the girl who answered my phone was very one thing she interrupted me continually, for another she even said that the fault was my to say, such a way of dealing with customers is would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with I hope she can make formal apology to early response will be yours,Mary譯文親愛的先生：我寫這封信是想讓你知道你們的一個員工的服務態度。我收到你們上個月的話費單后發現有一些計算錯誤，我認為我被多收了兩個國際長途費用。但當我打電話詢問客服部門時，接電話的女孩態度非常粗魯。一方面她總是打斷我的話，另一方面她甚至說錯誤在我。這樣對待客戶的態度實在讓人難以接受。我建議對這個女孩進行懲罰，另外告訴該如何對待客戶。我希望她能向我正式道歉。請早日回復。真摯的：瑪麗第五篇：商務信函寫作 PaymentRelon Brand Company Limited’s Road Hong Kong, China Email：xxy2016@,2016Armanii Company Baker Street London, have received your letter of11 this month, in which you suggested our accepting payment by D/A at 45 days for better cash flow and lower appreciate your trial order of $7,800for our goods, we very much regret that we are unable to entertain your request for payment under D/A terms as we generally ask for payment by Letter of consideration of promoting business between us, we are, as an exceptional case, prepared to accept payment for your trial order on a D/P sight understand that we can only make this concession under the circumstance, but this should not be taken as a products always find a good market in many counties in the are confident that this product you have ordered will have a wonderful sales in your hope that the above payment terms will be acceptable to you and look forward to the pleasure of hearing from you faithfullyWendyWendySales manager 題目：要求：Your customer is placing a trial order for $7,800, and asking for payment by D/A 45 days, for better cash flow and lower write a reply to negotiate the most suitable payment terms.

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